Thursday, January 27, 2022
Fintech, where Finance & Technology meet

Chase: digital uptake surging in pandemic

By DAC000 , in corona crash Fintech , at December 29, 2020 Tags: ,

excellent long form interview with Chase’s Head of Digital about changes in customer behaviour during Pandemic, and how their business has evolved in response. About a five minute read.

Comment: another example of Digital Acceptance rapidly changing to Digital Acceleration. As Chase — and other incumbents — acknowledge changes in their customer behaviour they rapidly adopt key USPs that previously distinguished Fintechs from Incumbents.