in Hong Kong. HSBC has deployed iCash, a Machine Learning system which monitors over 1,200 ATMs always have adequate cash. The AI learns hourly. daily and weekly usage patterns, and automatically dispatches teams to refill ATMs before the run out. Special bonus: avoids regularly scheduled refills, which often are targeted by thieves. About a one minute read and a one minute video.
Comment: yes, good one HSBC. Not only will improve services and thus customer satisfaction, but lower costs, especially insurance. Another use of AI that doesn’t need hype, it just works.